Refund and Returns Policy At Evmico Ltd,
we are committed to providing our customers with high-quality custom made furniture that meets their expectations. If for any reason you are not satisfied with your purchase, we offer a refund or returns policy to ensure that you have a positive experience with our company.
Return Period:
Customers have 30 days from the date of delivery to request a refund or return of their purchase. Requirements for Return:
To be eligible for a return, the furniture must be in its original condition and packaging, and free from any damages or alterations. Customers are responsible for the cost of returning the furniture to EVMICO Ltd. Refunds: If a customer is eligible for a refund, the amount will be credited back to the original payment method within 30 days of the return of the furniture.
Exceptions:
Custom-made furniture that is built to the specific specifications of a customer, such as customized sizes or finishes, are not eligible for refund or return. Damaged or Defective Furniture: If a customer receives furniture that is damaged or defective, they should contact EVMICO Ltd immediately to report the issue. The company will take steps to repair or replace the furniture as soon as possible.
Contact Information:
Customers can contact EVMICO Ltd at 718-880-8165, or by email at [email protected], to request a refund or return, or to report any issues with their purchase. We hope that this policy provides our customers with the peace of mind they need when purchasing custom made furniture from EVMICO Ltd. If you have any questions or concerns, please do not hesitate to contact us.